Terms and conditions
Valid after signing booking.
The contract is signed after checking for capacities between the Gäste-Etage and the customer.
The Gäste-Etage will provide places in dormatories according to the customers booking in single or double dormatories or rooms for more persons, as well as a common room, kitchens and – after the customers inquiry – room for responsable attendants (if rooms are vacant). Blankets and pillows will be provided. Bedlinen can be ordered by paying a fee for the desired time. If this is not desired the customer has to bring a complete set of linen or a sleeping bag with a sheet and linen for the pillow. Our guests accept our house rules by signing them.
Canceling the contract within 84–43 days before arrival will be charged with 25 % of the original bill. Canceling the contract within 42–21 days with 50 % and 100 % at later times.
Please return a signed copy of the contract to us within three weeks. You will recieve an acknowledgement of reservation in return. After that, the contract is valid. Reservations will be canceled if no signed copy was returned by the customer within three weeks after the Gäste-Etage did send out the forms. Area of jurisdiction is Berlin Wedding.
Food orders are binding. Warm food is served in a nearby restaurant. Changing details of your order is possible until two weeks before arrival. Missing a booked breakfast or cold dinner will be charged by a fee of 1,50 €. Please inform us early about possible changes to your booking.
Rules of the house/company rules
- no hard liquors may be consumed
- no drugs may be consumed
- no violence, no vandalism
- thoughtfulness and consideration
- please bring slippers
- household noise level from 10pm
- check-out until 10am
- check-in from 2pm
- pets are not allowed
- Rooms should be handed over in clean condition before departure. Groups with self-catering are also asked to clean the kitchens and lounges. If you don’t want to clean up yourself, we will charge you an overall fee of 150 €.